Dear Guest!
Welcome to the Jankovich Hotel!
We would like to make your stay as comfortable as possible with this guest directory about our services.
Jankovich Hotel Management
1. BASIC DATA
Hotel name: Jankovich Hotel****
Address: H-2459 Rácalmás, Jankovich Miklós köz 1.
Homepage: www.jankovichhotel.hu
E-mail: info@jankovichhotel.hu
Facebook: Jankovich Kúria Hotel és Étterem
Tel: 00 36 25 507 817
Classification: 4-star
Opening hours: 0-24 (all year)
2. SECURITY INSTRUCTIOS
Jankovich Hotel**** was built in compliance with laws eligible to Hungarian standards.
Please follow the instructionsfor your own safety:
To avoid outbreak of fire, please smoke only in the smoking areas.
Due to safety regulations please turn off the electric devices when leaving the room. (Tv, razor, etc). In case of emergency please call the Reception dialing 100. When the fire alarm turns on, please leave the hotel immediately. You can find the emergency route displayed on the door of your room.
Using the elevator in case of fire is FORBIDDEN!
Please always keep the room closed, and close the windows as well when leaving your room.
Keeping your valuables in the safe inside the wardrobe is a good security solution and it’s free of charge.
The hotel does not take responsibility for any valuables left in the guest room.
Important telephone numbers: Ambulance: (9) 104 Police: (9) 107
Fire Brigade (9) 105 General Emergency: (9) 112
3. HOTEL SERVICES
AIRCONDITIONING / HEATING
All of our rooms and community places are airconditioned.
Each room is equipped with an individually controlled airconditioning and heating system. For saving the environment and when not needed or when leaving the room please switch of the appliances.
BABY COT/EXTRA BED / BABY AMENITIES
It can be hired at the Reception. Under 4 years of age for free of charge, over this age there is an extra charge. The baby cot, baby bath tube and changing table can be borrowed for free of charges.
BLANKET
You can find extra blanket in the wardrobe but if needed more extra blanket is available. With your request please call the Reception.
BARRIER-FREE HOTEL, ROOM
Our Hotel – eligible with International Conventions – provides A-class obstacle clearance for disabled guests. Our Restaurant and barrier-free room is also available.
BREAKFAST
Our Restaurant welcomes guests with breakfast.
Monday-Sunday 7:00 - 10:00
You could also have breakfast in you room. The breakfast order sheet helps you. Please call the Reception with your order until 8 p.m the day before. Breakfast in the room is available 7:00 – 10:00 a.m.
If you’re leaving early please contact the Reception until 8 PM the previous day for cold breakfast package.
Further information about room-service can be asked for at the Reception or in the Restaurant.
CONFERENCE ROOMS
Jankovich Kúria Hotel & Restaurant is an excellent choice for conducting events both indoors and outdoors.
Banquet: up to 100 people
Outdoor marquee events: up to 200 people
Halls: 2 pieces of 100 m2 sized naturally illuminated rooms (dim possibility) and 9 pieces of 30-60 m2 sized naturally illuminated session rooms (1 of which is airconditioned), wine cellar, culinary center, handicraft showrooms
Equipment: projector, Internet access, telephone, different table sizes, table, flip-chart, pens, projection screen, wall plate, peg, 8 sockets per room
CHECKING OUT
Guests are requested to leave their rooms until 10 O’clock on the day of departure. Later travel is subject to availability at an additional cost.
For more information please contact the Reception.
CREDITCARD, CHECK ACCEPTANCE
• American Express, Eurocard / Mastercard
• Maestro, Visa, Visa Electron
• SZÉP-card
• Feldobox checks (World’s aromas, Hotel Castle and Wellness holiday),VIP
DOCTOR / DENTIST / MEDICINE
Phone number of medical service: 00 36 25 504 522. Please contact the Reception for information about the nearest pharmacy in duty.
DRINKBAR
We welcome our guests with wide range of drinks from 7:00 until 21:00 throughout the week.
ENVIRONMENT PROTECTION
Let us save our environment together! Please only use the amount of energy and water that is necessary for your comfort.
ELECTRICAL CONNECTIONS
220 V plugs are available in the rooms. The bathrooms have 220 V / 110 V plugs as well. Our reception provides international converters.
Room lightning can be controlled from the bed.
ELECTRIC CAR CHARGER
Hotel guests can use the electric car charger for an extra fee of 2000 HUF/charging. With your request, please turn to our reception.
EXCHANGE
It is recommended to exchange money only in Banks or certificated exchange offices! For more information, please contact the Reception.
FOTOCOPYING
Can be accessed at the Reception. Please ask the Receptionists for help!
FIRST AID
Basic medicament and bandage can be found at the Reception. For more information please contact the Reception.
FIRE EXTINGUISHERS & PROTECTION
The extinguishers, fire hydrants and fire alarms are installed acording to fire safety regulations. The safety warning on the room doors show the escape routes in case of a fire alarm.
HOTEL ROOMS
Our Hotel welcomes the guests with Deluxe and Superior rooms.
Family rooms welcome those who arrive with their family. Our family room consists of 2 Superior rooms opened together. Breakfast is included in the room rate
Each room is non-smoking and the room price includes breakfast. The Hotel has a room for disabled people as well.
HOMEPAGE
More information can be found about our Hotel and packages on our website (www.jankovichhotel.hu).
INTERNET
The Hotel rooms have wired and wireless internet connection (WiFi) for our guests. Internet usage is free of charge and is accessable by clicking free use on the „Jankovich Guest”.
A free of charge „Guest computer” is available at the Reception for guests arriving without a laptop.
KEY CARD
The Card opens the door to your room and operates the electricity in the room. When departing please leave your card at the Reception.
LAUNDRY / DRY-CLEANING / IRONING
Your intention of laundry service can be indicated on the laundrylist and laundry price found in the bathroom. If you leave your clothes for the laundry before 9 a.m., your laundered clothes will be prepared in your room on the same day. Please only indicate the cleaning of clothes that don’t need special treatment, because the the Hotel doesn’t take responsibility for any damage. Special needs such as dry-cleaning can be indicated at the Reception. Hot iron machine and ironing board can be required at the reception for free of charges.
LINEN CHANGE
Bed linen is changed more times weekly in our rooms. On request it’s possible to change linen in different intervals. Please call the Reception with your request.
LUGGAGE ROOM
It is available on the ground floor for free of charge with help from the Reception. You can ask for help with luggage transport at our reception
MAGAZINE / NEWSPAPER
Daily newspapers can be found in the lobby. Weekly papers are available for our guests in different languages.
MINIBAR
The minibar found in your room is replenished daily and charge is automaticly added to your account. Guests are informed about the current prices from the pricelists in the rooms. On the day of departure please inform the Reception about the final days consumption.
OTHER ITEMS
Can be taken for an extra fee from the Reception: toothbrush + toothpaste, comb, razor, slippers. We provide umbrellas for free of charge.
PARKING
Free and video surveillanced parking space is provided for guests arriving with cars and vith busses as well.
PETS
In our hotel it is possible to accommodate small pets for extra charge. Pets are not allowed in the restaurant and in the wellness area.
PILLOW
In our hotel you can choose from several pillows on request. Extra pillows are available on request. With request please contact the Reception.
RECEPTION
Our Hotel’s Reception is open 24 hours a day all year long. Dial number 100 to contact our colleagues.
RENT-A-CAR
Service is provided at the Reception.
RESTAURANT
Our Restaurant’s opening hours: 12:00-15:00 & 18:00-21:00
Please place your order by 20:30
Breakfast: mid-week 7:00 - 10:00
weekends 7:00 – 10:00
The Restaurant is air-conditioned and non-smoking and provides the following restaurant services for our guests:
• Breakfast
• Á la carte menu (hungarian, international, korean)
• Half board
• Drink list, Wine list
We don’t serve alcoholic beverages to people under 18. For more information about our restaurant’s services, please contact the Reception or the Restaurant.
ROOM SERVICE
A room service card helps the guest in every room in the Hotel in ordering this service. Room service can be ordered every day from 7 AM to 22 PM by calling the Reception according to the service card.
The deadline of the ordering is 8:30 PM.
SAFETY
In our hotel, closed-circuit security cameras monitor the public areas and the entrances of the hotel. Recordings are handled in accordance with legal requirements and may not be viewed by unauthorized persons. The guest room door can only be opened with a card "written" to the Guest at the
Reception. The guest room door can be secured with a security lock..
SAFETY BOX
A free of charge safe can be found in every room in the wardrobe.
The hotel only takes responsibility for cash and valuables kept in the safe.
SHOE CLEANING
An automatic shoe cleaning machine can be found at the entrance of the Hotel which is free of charge. Shoehorns are found in every guestroom in the wardrobe.
SMOKING
Smoking is forbidden in the hotel – including all rooms – except outside the building the places designated for it.
SPORTS EQUIPMENT
Our Hotel provides different kinds of sports equipment to our guests. The following equipment are available:
• Bicycle, Native American canoe
• ping-pong, table football, darts
• Nordic walking bot, board games, kards, poker
For prices and conditions please contact the Reception.
TABLE RESERVATION
You can make table reservations in our Restaurant either on phone number 00 36 25 507 817 or in person.
TAXI
You can order a taxi with help from the Reception!
TELEFON
Reception 100
Restaurant 111
Room to room: Roomnumber
Internal Call:
9+06+dialing call+Phone number
International Call:
9+00+country code + dialing call + Phone number
For more information please contact the Reception.
Price of phonecalls are automaticly recorded by a billing system and loaded to your room bill.
TOWEL REPLACEMENT
Room towels are replaced more times weekly in our Hotel. If needed we can ensure towel changes every day. Please make your claim at the Reception.
TV / RADIO
List of TV and radio channels can be found in the room folder.
An extended cable television service is accessable in the lobby for our guests.
WAKE-UP SERVICE
Please call the Reception for wake-up calls or use the automatic radio clock in the room.
WELLNESS
In our Spa & Wellness Haven a counter-current pool, jacuzzi, finnish sauna, aromasauna, infrasauna, steam cabin, Kneipp treadle pool, tepidarium, fitness room and massage rooms await our guests.
Under 12 years of age can use the Wellness Haven only with parental guidance.
There are adult relaxation hours every day from 6 PM until 8 PM. In this time our Guests who under 12 years of age can use other services of our Hotel.
For further information please contact the Reception.